Everywhen provides professional indemnity insurance (PII) solutions for a wide range of professions. We understand the unique risk each profession faces, and our dedicated teams of brokers can offer solutions tailored to your needs. With submissions considered across small, local businesses to global organisations, why not speak to us about suitable protection options for your business?
Professional indemnity insurance
Protect your business from the cost of client claims.
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Protection against errors, omissions and professional mistakes
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Cover for a wide range of professions and industries
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Access to leading UK insurers and specialist markets
Solicitors working to the October 1st deadline? We're here to help
Solutions for a wide range of professions
Professional indemnity insurance tailored to you and your business.
Range of cover limits
Different levels of professional indemnity insurance limits to suit your needs.
Professional claims assistance
Legal and expert advice to help you with claims you face.
Pay by direct debit
You can choose to split your payment into 10 monthly instalments. Please read our dedicated page on Direct Debit.
What is professional indemnity insurance?
Professional indemnity insurance is designed to covers your business if a client claims they’ve suffered against claims of financial loss caused by your professional advice, services, or work.
It typically includes:
Legal defence costs
Compensation payments and settlements
Claims relating to errors, omissions, or professional negligence
Even if you’ve done nothing wrong, defending a claim can be expensive — this cover helps protect your business financially, subject to the policy terms, conditions and exclusions..
What does professional indemnity insurance cover?
Depending on the policy, cover can include:
Negligence or errors in your work
Incorrect advice or recommendations
Breach of professional duty
Defamation or reputational damage
Loss of documents or data
Intellectual property disputes
Why do you need professional indemnity insurance?
You may need professional indemnity insurance if:
Your clients rely on your advice or expertise
You provide professional services or consultancy
Your contracts require a minimum level of cover
A mistake could lead to financial loss for a client
While not always a legal requirement, many professions and contracts require it to operate or win work.
Common professions that need professional indemnity insurance
Occupation | Why you need it |
Consultants and contractors | Your clients rely on your advice to make business decisions, so errors or omissions on your part may result in financial loss to your client. |
Accountants and financial advisers | Providing financial guidance or handling accounts means mistakes could have direct financial consequences for your clients. |
Architects and engineers | Design or calculation errors maycan impact entire projects, potentially leading to costly delays or rework. |
IT and technology professionals | System failures, software issues or missed deliverables could disrupt operations and cause financial loss for your client. |
Marketing and media agencies | Campaign performance, content use or intellectual property issues can expose you to disputes with your clients. |
Legal professionals | Inaccurate advice or documentation errors could result in significant legal and financial consequences. |
Surveyors | Errors in valuations, inspections or reports may lead to financial loss, disputes or claims from clients relying on your assessments. |
Healthcare professionals | Advice, treatment or care decisions can be challenged if they lead to financial loss or adverse outcomes for your clients. |
Trades providing advice or design services | Recommending materials, designs or specifications can create liability beyond the physical work delivered. |
Other professions | If clients rely on your advice, services or expertise, you may be at risk of a claim if they suffer a financial loss. |
Not sure if this applies to you? Speak to our team on 0330 173 2684 for tailored advice.
Compare professional indemnity with other types of cover
Different types of business insurance protect against different risks. Professional indemnity is only one part of protecting your business. It is important to consider the protection that your business needs. We have provided some examples of the type of cover available below.
Cover type | What it protects | When you need it |
Professional indemnity insurance | Claims for from clients that have suffered financial loss due to advice, services or work | If you provide advice, expertise or professional services |
Public liability insurance | Injury to third parties or damage to property | If you interact with clients, customers or the public |
Employers’ liability insurance | Injury or illness suffered by employees | If you employ staff (legal requirement in most cases) |
Management liability insurance | Claims against directors or senior managers of your business. | If you run a business with leadership responsibilities |
Cyber liability insurance | Data breaches, cyber incidents and IT risks | If you handle data or rely on digital systems |
Find your cover online or if your not sure what cover you need, speak to our specialist team on 0330 173 2684, and we’ll help you find suitable protection options for your business.
How much does professional indemnity insurance cost?
The cost of cover depends on your business and level of risk, including:
Your profession and services
Annual turnover
Level of cover required (e.g. £1 million, £5 million, £10 million)
Claims history
When you speak to us, our specialist team will help you find the right cover you need for your business, tailored to your needs and budget.
How much professional indemnity cover do I need?
The level of cover you choose depends on your business, your contracts, and the potential financial impact if something goes wrong.
Levels of cover available include:
Cover level | Suitable for | Typically used by |
£1 million | Smaller businesses and lower‑risk professions | Freelancers, sole traders, and consultants with lower value contracts |
£2 million | Growing business or moderate risk | Businesses working with larger clients or handling more complex work |
£5 million | Higher-risk professions or contractual requirements | Architects, engineers, financial advisers, or businesses with higher liability exposure |
£10 million+ | Large or complex businesses | Businesses with high‑value contracts or operating in regulated industries |
What’s included in professional indemnity cover?
Details of the cover provided, including any limits, conditions or exclusions applicable can be found in the policy documents. It is important to review your documents to ensure that cover meets your requirements.
Standard cover
Legal defence costs
Compensation and settlements
Cover for past work (subject to terms)
Optional extras
Employers’ liability insurance
Cyber liability insurance
Directors & Officers (D&O) cover
Management liability
Public liability insurance
Regulatory investigation cover
Contract review support[
Choosing the right level of cover
The level of cover you require will depend on a number of factors, including if:
Your contracts specify a minimum level
You work with large clients or organisations
A mistake could lead to significant financial loss
How it works
Call our specialist team and tell us about your business
We compare insurers to find the right cover
Choose your cover policy and get covered quickly
Find your cover online or if your not sure what cover you need, speak to our specialist team on 0330 173 2684, and we’ll help you find suitable protection options for your business.
How do professional indemnity insurance claims work?
When you need to make a claim, we'll guide you through the process and get your claim settled as quickly as possible.
Find your insurance documents and make sure you have all your information at hand, including your policy number.
Call the claims team on the number in your policy schedule and explain exactly what happened.
Provide photos if requested to help us understand what happened as quickly as we can.
What our customers are saying
Professional indemnity insurance FAQs
Wondering about something? Don't worry, Everywhen is here to help. We've put together some common questions about professional indemnity insurance cover to support you every step of the way.
Whilst indemnity insurance is not required by law, it is a type of insurance that the vast majority of businesses could not do without, particularly when you are giving advice. Just having a claim raised against you, regardless of whether it’s founded or even successful, can be timely and very costly. Our professional indemnity cover provides legal defence costs from the outset. If the claimant is successful and you have given wrongful advice, the policy will pay compensation awarded against you. It’s also true that many professional trade organisations and institutions require you to have minimum levels of indemnity insurance before becoming authorised or a member.
Insurance Brokers and Insurers cannot tell you what levels of cover you require, but we can provide a variety of options including a combination of indemnity limits and the first amount of any claim that you will be responsible for i.e. the excess. It is essentially your responsibility to take out adequate cover, although our advisers can go through your options over the phone and explain how you might want to calculate this cost. Many industry organisations and professional bodies will likely be able to offer you guidance as many will have minimum insurance requirements for authorisation or membership. Remember to review your customers contractual requirements, as these will often specify the limits of indemnity and the number of years they would expect you to arrange cover from the start date of contract.
Professionals offering advice or providing professional services from home can still accidentally breach their professional duty of care by giving wrongful advice or making mistakes. Such errors can be costly - particularly when you are found to be at fault.
The answer depends on your business activities. We can readily provide public, products and employers' liability insurance packaged together with professional indemnity insurance in one combined package. In addition to protecting your liabilities, we can also offer business insurances cover for loss or damage to commercial property, buildings, office contents, stock and computer equipment (including loss of data.) and business interruption cover for loss of income.
We can advise you on a variety of liability insurances and will establish your needs. If you have employees, you will need Employer’s liability cover by law. Also if you supply products you’ll have exposure for claims arising out of the supply of faulty products. i.e. products liability. What we can’t tell you is the specific indemnity limit of the sole traders liability insurance you should take out. It’s very unique to your business and may sometimes be influenced by your customers or local councils’/authorities’ requirements.
It’s important that you review the levels that you arrange, as these need to be increased to reflect awards made by courts which tend to increase over time, either due inflation or regulation. It is well worth speaking to local authorities and councils to see if they have any minimum requirements you should adhere to.
Professional indemnity insurance is often sold in varying limits. To decide how much professional indemnity insurance you need, you should consider:
The size of your business
The size of the clients you are dealing with
How much it might cost to defend yourself in court
Is your industry regulated?
The amount of cover required will depend on the amount of exposure that your client has.
If you’re in an industry which requires you to have professional liability due to regulations, it’s likely that there is a recommended amount of cover associated with your profession. You can check this with your regulator to ensure you’re covering the amount required of you.
Public liability insurance covers you and your business should a member of the public sue after an injury or damage caused by your negligence. You particularly need this cover if you are visiting other people’s properties.
You often need more cover for public liability than you think, as third-party public accidents can easily happen and these claims often escalate. Public liability insurance can provide cover for a wide range of professions from tradesmen to dog walkers with a variety of cover options to tailor your policy to your business needs.
If you have tools, hired-in or own plant, or specialist IT equipment for your trade, ensure they are covered. This both protects you against safety risks at work, and covers you against financial risks should your equipment be lost, stolen or damaged. If you are working onsite with tools in a vehicle, you can also feel secure they are covered against theft.
If your business supplies goods to customers, product liability insurance covers you against legal costs should a customer claim for injury or property damage as resulting of a faulty or defective product you have supplied. Note this applies to digital / virtual as well as physical products.
When you stop trading or retire, there is still the chance that a claim may arise out of work that you will have completed in the past. Even if unfounded, any claim for breach of professional duty will cost you money to defend. Therefore, it is important that you arrange professional Indemnity cover arising out of past work for a period of time after you have ceased trading. This is known as Professional Indemnity run off cover. Professions such as Chartered Accountants or Surveyors and solicitors are required to arrange this for periods up to 6years after closing down by way of professional bodies and the law society.
Your legal defence - If a client does bring a claim against you, you’ll need to defend yourself in court whether their claim is justified or not. PI will cover the legal expenses associated with the case.
Compensation - If a client wins their case against you, they are likely to be awarded the sum of money they lost as a result of your advice. In addition, they may be awarded compensation. Both of these are covered by a PI policy.
Run off insurance - If your firm is ceasing to operate, you may still have a claim pop up unexpectedly in the future. Run off insurance is to ensure these claims are still covered and you are not left liable.
Some professions are required to have professional liability by regulators in their industry. This includes:
Financial advisers
Solicitors
Architects
Chartered surveyors
Healthcare professionals
Though not a legal requirement for everyone, professional indemnity is worth considering by any company or sole trader that is in the business of offering advice, knowledge or skills as part of their services. It’s also worth remembering that, with this type of cover, you’ll be protected regardless of whether a claim is justified or not.
Furthermore, one of the most exciting business trends of recent years is the rise of independent consultants and small businesses, which offer highly-specialist knowledge, skills and advice to clients and customers.
Offering these kinds of services is not without its risks. Mistakes are made from time to time, and without the right cover, these can prove costly.
Starting your own practice can be an exciting time, but it can also be daunting going out on your own, particularly with all the set up costs involved. When it comes to insurance, you need to consider whether you can afford not to have it in place. Faith Chapman from Everywhen Insurance explains why professional indemnity and public liability insurance is important:
Professional indemnity cover will protect against any claims made against you should you be accused of Professional Negligence, this can include things such as incorrect advice or recommendation, breach of professional code of conduct, loss of documents or breach of confidentiality. A client could allege that as a result of a recommendation you made in a session, they have suffered an adverse effect and as a result they have been harmed. This type of policy will cover the costs to defend you against this allegation, and ultimately if the client is successful in suing you, will pay out the damages awarded.
Public liability cover will protect you in the event of any claims made in respect of accidental injury or damage to a client or a member of the public, and it also covers loss or damage to public property. If for example you accidentally spilt coffee on a client’s laptop this would be covered or if a client were to trip over whilst visiting you, this policy would cover the legal costs to defend you, and again pay out if the client was successful in suing you.
Many of our customers are eligible for a discount on their insurance simply by being a member of a professional association or industry body. What’s more, for many of these, we offer dedicated wordings especially tailored to your profession, meeting the standards required by professional bodies. This means you can get specific cover with great discounts! Speak to one of our advisers to find out how much you can save.
If you would prefer to spread the cost of your policy you have the option of setting up a Direct Debit to pay your premium in equal monthly instalments through our preferred provider, Premium Credit Limited (PCL).
If you want to know more about our monthly payment option, please read our dedicated page on Direct Debit.
To understand more about how PCL work together with Everywhen, please read our Regulatory Information.
Professional indemnity insurance articles and guides
Choosing the Right Level of Indemnity Insurance
When you take out public liability insurance, you’ll need to choose the level of cover you need. You’ll set a cover limit of £1 million, £2 million, £5 million or £10 million to protect your business if a claim is made against you. Choosing the right level of cover to suit your enterprise can be daunting, and it may be tempting to opt for a lower level and a potentially cheaper premium.