We are a preferred tour operator insurance partner for some of the industry's major names. This includes being an ABTA Partner Plus recommended by the ABTA board; business partners of the Coach Tourism Association; and the only tour operator insurance broker with a preferred business relationship with IAGTO.
Tour operators insurance
Bespoke insurance tour operators.
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We hold ABTA partner plus
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Specialist cover solutions to suit your business
Expert tour and travel operator brokers
One of the UK’s largest placing brokers of tour and travel agents, combined liability insurance packages.
Competitive tour operate quotes
Preferred status amongst the majority of the market ensures your quote is competitive.
Policies to fit your requirements
Ability to ensure the tour operators insurance policy fits your business and complies with your package travel regulation requirements.
What's covered?
Public/products liability insurance for tour operators
We can offer policies for either full liability cover, or office combined insurance specifically designed for the needs of the UK travel trade. This covers you against claims such as slips, falls, food poisoning and personal injuries while your clients are in the care of your suppliers, such as accommodation providers and/or transportation services.
Professional indemnity insurance operators
Professional indemnity is included as standard in our tour operators’ insurance policies and covers you against misinterpretation and incorrect information in brochures and advertising material.
How do tour operators insurance claims work?
When you need to make a claim, we'll guide you through the process and get your claim settled as quickly as possible.
Find your insurance documents and make sure you have all your information at hand, including your policy number.
Call the claims team on 0193 233 4140 and explain exactly what happened.
Provide photos if requested to help us understand what happened as quickly as we can.
What our customers are saying
Tour operators insurance FAQs
Wondering about something? Don't worry, Everywhen is here to help. We've put together some common questions about tour operators insurance cover to support you every step of the way.
As a tour operator you are responsible for yourself, your business, your clients and the general public, and should something happen to someone during your trip you could be held responsible as it was organised by you.
New regulations mean that it is more important than ever to ensure you and your business are protected from claims. As of 1 July 2018, rules protecting package holidays organised by tour operators extend to cover customers who book other forms of combined travel, such as, flight plus hotel, or hotel plus car rental put together as a deal on a website. These types of bookings are viewed as a package and protected as such. These regulations mean that traders will be made explicitly liable for booking errors in relation to packages, organisers are required to assist travellers in difficulty, as well as a number of other new regulations.
A crisis management extension can be purchased so that in a crisis situation, such as a death or kidnapping, when you need immediate expert help, you could have 24-hour support and can arrange for attendance in resort by lawyers, expert consultants and adjusters. We are also able to offer crisis PR support and have engaged a specialist travel PR firm who will assist in providing a clear and accurate picture of the situation whilst ensuring that negative coverage is kept to a minimum and a good reputation is maintained.
Everywhen are in a Government steering group for tour operators insurance and are therefore aware of the latest regulations and public information so we can help tailor your policies to ensure you are covered. Our preferred status means we can help you access attractive rates.