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Four Ways To Avoid Cyber Scams This Black Friday

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Who doesn’t love a good deal? Every year on Black Friday, shoppers flock to high streets, shopping centres and the online market to score everything from groceries to TVs for hugely discounted prices.

But Black Friday, followed by Cyber Monday, is a big day for scammers and opportunists. In fact, the National Cyber Security Centre (NCSC) reported that between November 2023 and January 2024, UK shoppers lost £11.5 million to online criminals – that’s a whopping £695 per person on average1. With Christmas just around the corner, this would be a devastating amount of money to lose on a deal that really was too good to be true.

That’s why we’re sharing some simple tips to help you stay cyber-savvy and safe this Black Friday. 

Top tips to avoid Black Friday fraud

1)      Use your credit card

While some people remain cautious about credit cards, they offer valuable protection when shopping online that debit cards can’t compete with.

If your item doesn’t arrive, you may be able to claim the cost back through your card provider. Debit cards don’t always offer the same protection, and it can be harder to recover your money. Another bonus is, if your credit card details are stolen in a cyberattack, your main bank account will remain secure. 

If your credit card details are stolen in a cyberattack, your main bank account remains secure. You could also consider using an intermediary like PayPal, which offers buyer protection if your item doesn’t arrive or isn’t as described.

2)      Don’t make things easy for cybercriminals

Make it as difficult as possible for cybercriminals to access your accounts by setting up two-step verification wherever possible.  

Most banks offer two-step verification. This means they will send a code to your phone or email after a login attempt to give your account an added layer of security.

Avoid using the same password across multiple accounts. It might be convenient, but it makes it easier for criminals to access more than one account if they get hold of your login details.

3)      Think before you click

If you’ve made multiple purchases on Black Friday, you’ll likely have received more than a few order confirmation emails. Cybercriminals know this and will use it to their advantage. They may send phishing emails that look like they’re from trusted retailers or delivery services. 

Clicking on the link could redirect you to a fake website asking for your bank details, or it might download malware onto your device. Even if you’re expecting confirmation emails, pause before clicking. If something feels off, it probably is.

Cyber insurance from Everywhen

The information in the article summarises typical covers, and not every policy provides all these benefits, which is why it is important to talk to a cyber insurance broker for advice about protection for your business.

If you have any questions about protecting your business against a cyber-attack, please contact the cyber liability insurance team who will be happy to help.

Sources: [1] Black Friday warning: shoppers urged to protect themselves online as figures reveal rising losses to scams

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Marc Rocker

Head of Cyber

Marc Rocker, Head of Cyber has been with Everywhen for over 15 years advising commercial clients of all sizes on their business insurance needs. 

As Head of Cyber Insurance, Marc has responsibility for ensuring that the advice and products that Everywhen provides meet clients’ needs. Marc is a member of the British Insurance Brokers’ Association (BIBA) cyber technical committee.

Everywhen combines regional care with national reach, deep sector knowledge and strong insurer relationships to deliver tailored solutions across 55+ schemes. We help our clients navigate everyday and emerging risks with confidence, always and at all times.

Consistent with our policy when giving comment and advice on a non-specific basis, we cannot assume legal responsibility for the accuracy of any particular statement. In the case of specific problems we recommend that professional advice be sought.