Trusted by over half a million customers

Our service is rated 'Excellent' on Feefo

Over 2,000 experts ready to help

Risky or resilient: a quiz to test your business resilience

A woman talking to colleagues in a board room

The world moves quickly. Markets evolve and customers’ needs shift, and disruption can creep up on us without any warning. Resilience is how well you’re able to cope with these disruptions. It’s the ability to adapt, recover and keep going afterwards.

Every business has its own way of handling the unexpected. Some trust their gut and rely on instinct, while others lean on their previous experiences to guide their decisions. The strongest businesses bring both approaches together with clear planning and the right support around them.

This quiz helps you to understand where your business stands today. It highlights your strengths and shines a light on areas where improvements could be made to bring you even more certainty about the future.

Don’t worry. This isn’t a test. There are no wrong answers, and it isn’t designed to judge you. It’s simply a chance to understand what’s working, what needs attention, and what could help you feel ready for whatever comes next. If anything, feel proud of yourself for taking control and being ready to take a positive step forward.

The quiz

Planning

1. Do you have a written business continuity plan?

A. Yes, and it’s reviewed at least annually
B. Yes, but it hasn’t been updated recently
C. No, we don’t have a written business continuity plan in place 

2. If a key supplier failed, how quickly could you adapt?

A. We’ve got alternative options ready
B. We’ve got a few ideas, but nothing that’s been confirmed
C. We’d struggle

Finance

3. How confident are you about your cash flow over the next six months?

A. Confident with clear forecasting in place
B. Somewhat confident, but it can be unpredictable at times
C. Not very confident 

4. How well do you understand your insurance cover?

A. I know exactly what’s covered and what isn’t
B. I understand the basics
C. I’m not sure, I find it confusing

People

5. If a key team member was unavailable for a month, could the business continue smoothly?

A. Yes, we’ve got cross-training in place
B. Partially, with a few challenges
C. No, we’d struggle 

6. How often do you check in on wellbeing and workload?

A. Regularly and with genuine care and open conversations
B. Occasionally, when time allows
C. Rarely, as it isn’t something we’ve built into our routine yet

Technology

7. Do you have secure, up-to-date backups of your data?

A. Yes, stored securely and tested to check they work
B. Yes, but we haven’t tested them recently
C. No, we don’t have clear backup processes in place yet

 8. How confident are you in your cybersecurity?

A. Confident. We run regular training and try to stay up to date with emerging risks
B. Somewhat confident. We update software but overall, we could be doing better
C. Not confident. We don’t have a cybersecurity strategy or clear processes in place

Adaptability

9. How comfortable is your business with new ideas and change?

A. Very comfortable
B. Sometimes comfortable
C. Not very comfortable 

10. If your main product or service had to change tomorrow, how would you respond?

A. We’d adapt quickly and find a new direction
B. We’d manage to adapt with support
C. We’d find it difficult 

It’s time to tally up the scores

The moment of truth. Count up your As, Bs and Cs.

Mostly As: You’re resilient

You’ve got strong foundations and a clear understanding of what steps you can take to help your business thrive. Your plans are active rather than theoretical, and you respond to change with confidence. There’s always room to evolve, but your business is well-prepared for disruption and uncertainty. This level of readiness frees you up to focus on the opportunities that matter most instead of worrying.

 Mostly Bs: You’re on your way

Your business strategy shows strong intent, and you've got good instincts and some important strengths already in place. A few areas may need more attention to give you the confidence and certainty during change or disruption. These are often small adjustments that can make a big difference to create more clarity and stability in the long run.

 Mostly Cs: You have opportunities to strengthen

Don’t think of this as a telling off. It’s a moment of clarity and a great place to draw a line in the sand and start afresh.

Many businesses operate like this for years without realising it, so you’re not alone.

With the right support, you can make some improvements to help you build stronger foundations. This will protect your time and your people, while also creating more certainty about the future you want for your business. 

Now you’ve got your score. What’s next?

Resilience isn’t a ‘once and done’ kind of project. It grows as your business grows. Each documented process, each reviewed policy and each honest conversation with your team strengthens your ability to navigate whatever comes next.

Whatever your score, the important thing is that you now have a clearer view of where you stand. The next step is about turning insight into progress.

Whether that means planning ahead, reviewing your cover or understanding your risks in more detail, Everywhen is here to help you move forward with confidence. We guide businesses through uncertainty with practical insight, thoughtful questions and insurance that fits how they really work and feels genuinely useful. Our aim is simple. To help you feel ready.

Ready to take your next step?

If you want to explore how we can help make your business more resilient, we'd love to talk about it with you.

Let’s talk. call us on 0330 029 9992 or get a quote.

Consistent with our policy when giving comment and advice on a non-specific basis, we cannot assume legal responsibility for the accuracy of any particular statement. In the case of specific problems, we recommend that professional advice be sought.

diane-caplehorn

Diane Caplehorn

Head of Partnerships – Direct

About Diane

Diane is a respected industry leader with over 25 years' experience within the insurance sector. She works across a wide spectrum of insurance products and policy development, delivery and optimisation for health and beauty, professional risks and martial arts clients, including managing partner relationships helping clients in protecting their businesses. Her areas of expertise within the sector include Micro-SME, Medical Charities.

Diane currently works at Everywhen as Head of Product – Direct. Everywhen combines regional care with national reach, deep sector knowledge and strong insurer relationships to deliver tailored solutions across 55+ schemes. We help our clients navigate everyday and emerging risks with confidence, always and at all times.

She previously worked for 14 years at Gallagher’s as Executive Director.