Please report the incident to the police to obtain a crime reference number. This will be a requirement of your policy.
Please also contact your local office and provide clear details on any damage or loss due to interruption of your business that has arisen from the rioting or civil commotion, and the claims team will happily check your policy cover and notify any potential claim to your insurers.
NOTE: your insurers must be informed of a potential claim straight away - many insurers have restrictions in place whereby any claim for damage or interruption must be notified within a short period. In some cases, this may be restricted to seven days from the date of incident.
Please note that not all policies cover riot or civil commotion. Where there is no cover in place, you or the business may be able to seek compensation from the relevant police authority.
In London this is the Lord Mayor’s Office for Policing and Crime and the Common Council for the City of London police area, for any other area of the UK please refer to your local police force website which will have the relevant contact details.
Under the Riot Compensation Act 2016 (the “Act”) uninsured businesses and individuals can apply to claim for compensation from the local police authority and can do so by following the claim process in this document.
Remember:
The amount of compensation is limited to the actual loss due to damage, destruction or theft directly caused during the riot, and cannot usually include any consequential losses.
The Act sets a £1million compensation cap on each claim.
The Act allows for claims in relation to motor vehicles which are not insured for riot damage but are covered by an insurance policy.