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Get ready for renewal: why preparation matters

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Protecting your people against the unexpected

Your care policy renewal is more than a date on the calendar. It’s a chance to make sure your cover still works for you. The run-up is just as important as the renewal itself.

In this article, Everywhen explain ways to stay ahead and avoid surprises.

Low CQC rating? Don’t panic

You’ll always need to disclose your current Care Quality Commission (CQC) rating. But if it’s lower than expected, it’s not the end of the world. What matters is showing your insurer that you have an action plan to address any areas flagged for improvement.

Stay connected with your broker

Think of your broker as a partner, not just someone who appears when you make a claim. Regular communication throughout the year helps you stay prepared and ensures your organisation isn’t unknowingly underinsured.

Other changes to share

A lot can happen in a year. Keep your insurer informed about things such as:

  • Address changes

Tell your broker before you move so they can complete building checks and avoid cover issues.

  • Business activity changes

If you’ve added new services, disclose them. Undisclosed activities could affect claims.

These aren’t the only changes that matter, but they’re common examples.

Pro tip: make renewal active

Renewal isn’t automatic; it’s your chance to check that your policy still meets your needs and individual requirements. If things have changed during the year, it’s your chance to review your cover and make any adjustments you think you may need.

Let’s talk

Care England members can get in touch with James Anscombe on 07967 850015 or email james.anscombe@everywhen.co.uk.

james-anscombe

James Anscombe, Cert CII

Charity Insurance Specialist

James is a respected industry leader with over 10 years' business development experience protecting clients in the charity insurance sector. His professional area of expertise is working with and developing new clients within the not-for-profit sector, offering the best solutions to each individual charity to protect organisations for the long term.

James is a respected industry leader with over 10 years' business development experience protecting clients in the charity insurance sector. His professional area of expertise is working with and developing new clients within the not-for-profit sector, offering the best solutions to each individual charity to protect organisations for the long term.

James currently works at Everywhen as Business Development Executive. Everywhen combines regional care with national reach, deep sector knowledge and strong insurer relationships to deliver tailored solutions across 55+ schemes. We help our clients navigate everyday and emerging risks with confidence, always and at all times.

As an independent insurance broker Everywhen has specialist experience in a range of risk management solutions for charities and not-for-profit organisations.

Consistent with our policy when giving comment and advice on a non-specific basis, we cannot assume legal responsibility for the accuracy of any particular statement. In the case of specific problems, we recommend that professional advice be sought.