Cover for personal money
Where possible, we would always recommend you keep your travel money on you or in a safety deposit box. If, however, you find yourself in a situation where your travel money has been lost or stolen, then ensure you report it to the police within 24 hours. You’ll then be able to submit a claim for loss or theft of money, from £150 to £1000, depending on your policy.
Emergency medical treatment and expenses
Cover is included for medical expenses including repatriation under the SunWorld policies and you can get cover for up to £15 million for Medical Emergency and Repatriation Expenses. An excess may apply but we do recommend you to get an EHIC card to allow you to benefit from the health care arrangements which exist between countries within the EU/EEA or Switzerland. In Australia you must enroll with a local MEDICARE office after the first occasion you see medical treatment and make sure you call the Emergency Claims Assistance Service for guidance. All claims are handled within the UK.
Your personal possessions
Having your luggage lost or stolen is an unwelcome thought, especially if it happens in an unfamiliar country. Our pre-existing medical travel insurance includes cover for your personal possessions. If you find yourself in this situation then just be sure to report any stolen possessions to the local Police within 24 hours. We’ll also cover up to between £200 to £500, depending on your policy, for any essential items such as toiletries and a change of clothing in the meantime.
Travel cover for a range of medical conditions
We recognise that no two medical conditions are the same and they can affect people differently. We may be able to provide cover even if you've had treatment for a heart condition, a stroke or high blood pressure, a breathing condition, or any type of cancer or diabetes.
